IT Services & Support.
IT Services and Support to Enhance Productivity
At Greystone IT Consulting, we have a proactive approach to IT support and our goal is to provide you with efficient and friendly IT services and support that will add value to your business goals. Let us take care of your IT requirements, while you focus on running your business.
Our Effective IT Support System
IT Help Desk is and essential department that provides first line assistance with any IT related issues. Our help desk support technicians improves the productivity of your business by resolving IT issues as they happen.
Desktop Support services designed to deal with end users and office equipment. Our desktop support service includes break-fix and technical support onsite and remotely.
Our Network Support engineers focuses on the maintenance of existing networks and the development of new network infrastructure. We offer a full range of network support from testing to troubleshooting problems and preventative maintenance.
Our Server Support services includes Server Optimisation and Migration, Server Administration and Restore, Initial Server Configuration, Kernel Upgrade, Security patches.
Service Level Agreement
Our Service Level Agreements (SLA’s) helps us support your business with accountability. Our SLA’s include:
- Preventative maintenance tasks such as optimising the operating environment, and removing malware, spyware and other unwanted software.
- Measurable turn around times aimed at building a trustworthy relationship with our clients and supporting their operating environment.
- A platform from which we can catch problems proactively, which helps to avoid timely and expensive crises.
Give us a call today at 087 148 3110 or send us a message to start discussing effective IT Support services to help increase your productivity.